E10 - Privacy Policy
At e10, we respect your privacy and are dedicated to safeguarding your personal data through a transparent privacy policy compliant with Malaysian law.
Information Collected
When you register, e10 collects personal information such as your name, email address, phone number, and account details. We also record technical data like device type, browser used, and IP address.
We also record financial transaction data including local payments in MYR via methods like Touch 'n Go and GrabPay, as well as website usage data collected through cookies.
Purpose of Information Use
Collected information is used to manage user accounts, process transactions, enhance user experience, and comply with legal obligations.
We use data to deliver services, verify security, and coordinate customer support to ensure a smooth and safe gambling experience.
Cookies & Tracking
E10 uses cookies to identify users during sessions and save preferences. Cookies improve navigation and help collect site usage statistics.
You can manage cookie usage via your browser settings, but disabling cookies may affect the functionality of some features on our website.
Data Storage & Security
Your personal data is stored with high-standard security systems and controlled access to protect against loss, theft, and unauthorized access.
E10 employs the latest security protocols, including encryption, firewalls, and regular security audits to ensure data integrity.
Sharing Information With Third Parties
E10 does not sell or share your personal information with third parties without your consent, except as detailed in this policy or when required by law.
Information may be shared with payment service providers, law enforcement, or partners who assist platform operations, provided they adhere to strict privacy obligations.
User Rights
Access & Correction
Users have the right to request access to their personal data held by e10 and request corrections if any errors are found.
Deletion
You can request deletion of your personal data under valid terms, subject to applicable legal requirements.